15. VoIP & Networking Basics
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Suitable for all skill levels, this course provides an introduction in Voice over Internal Protocol (VoIP). Due to the explosion of VoIP and the trend of retiring old PABX technology, organisations are utilising the cost savings offered by VoIP. This course offers attendees with a detailed understanding of what the technology provides, key elements of the technology, and an overview of how to troubleshoot deployments. This course covers in detail, the common VoIP protocol SIP, and also offers attendees the practical components of setting up a VoIP network and trouble shooting using a variety of common testing tools.